Question 1

What is a psychologist? What is the difference between a psychologist and
a psychiatrist?

Accepted Answer

In B.C., registered psychologists usually have a doctoral degree in psychology
(PhD) and psychiatrists have a degree in medicine. The amount of years spent in
university is about the same. Both psychologists and psychiatrists are trained to
assess, diagnose, and treat psychiatric disorders and conditions. One major
difference between the professions is that psychiatrists can prescribe medication
as part of their treatment plan and psychologists specialize in non-medicinal
treatments.

Registered psychologists are registered and licensed with the College of 
Psychologists of British Columbia (CPBC). The CPBC regulates the profession of 
psychology in the public interest, in accordance with the Health Professions Act. 
The CPBC oversees standards for competency, ethical practice, promotes excellence, and
takes action when standards are not met. The CPBC also oversees the requirement                                                                                                           that registered psychologists must take continuing education courses
every year to ensure that their practice is up-to-date.

Question 2

What is Evidence Based Practice?

Accepted Answer

Treatments and assessment tools differ in how effective they are. Some work better 
than others. Evidence-based practice (EBP) involves using assessments tools and 
treatments programs that are known to work. In other words, they are used because a large
amount scientific evidence has shown that they are effective in identifying
problems and reducing symptoms or distress. Using evidenced-based
assessments and treatments whenever possible is a requirement for registered
psychologists in B.C, as outlined in our Code of Conduct. This means that when
there are assessment methods or treatment programs that have been proven to
be effective, psychologists need to use them as a first line method.

Question 3

Do I need a referral to see Dr. Murray?

Accepted Answer

You do not need a physician referral. You can contact the office directly if you are
interested in working with Dr. Murray. If you have extended health insurance, your
provider may require that you to get a referral from a physician for psychological
services in order to be reimbursed. Please check with your insurance provider
about this before your first appointment.

Question 4

How long will I have to wait to see Dr. Murray?

Accepted Answer

Dr. Murray usually has a lengthy wait time before new clients are seen. If you are
placed on her wait list, you will be offered an appointment as soon as possible.

Question 5

Can I do video or telephone sessions?

Accepted Answer

For therapy with adults or parents, video or telephone appointments are available. Many
adults find virtual or telephone appointments convenient and helpful as part of the
treatment process.

Video and telephone appointments can be more challenging with children and youth,
who often have more difficulty focusing and engaging when therapy is done this way.
For this reason, treatment sessions with children and teenagers are usually done in-
person. Dr. Murray can help you decide whether telehealth appointments are suitable
for your child or teenager.

In terms of assessments, ADHD/ADD assessments can be done by video or telephone.  
Psycho-educational assessments are done only in-person.

Question 6

What do I do if there is an emergency?

Accepted Answer

Dr. Murray works in a private outpatient clinic and is not able to provide crisis or
emergency services. If there is an emergency, please go to the nearest emergency
room or call 9-1-1.

Question 7

What happens if I cancel or miss an appointment?

Accepted Answer

Please make every effort to give 48 hours notice if you can’t attend a scheduled
appointment. This will allow us to offer the time slot to clients who are waiting to
be seen. If you miss an appointment or cancel with less than 24 hours notice, we
will not have time to offer the appointment to another client and you will be
charged the full rate for the appointment that was missed.

Dr. Candice Murray

Licensed Psychologist

Frequently Asked Questions

What is a psychologist? What is the difference between a psychologist and a psychiatrist?

What is Evidence Based Practice?

Do I need a referral to see Dr. Murray?

How long will I have to wait to see Dr. Murray?

Can I do video or telephone sessions?

What do I do if there is an emergency?

What happens if I cancel or miss an appointment?

Office Hours

Monday, Tuesday, Thursday: 10am-6pm

Contact

Frequently Asked Questions

What is a psychologist? What is the difference between a psychologist and a psychiatrist?

What is Evidence Based Practice?

Do I need a referral to see Dr. Murray?

How long will I have to wait to see Dr. Murray?

Can I do video or telephone sessions?

What do I do if there is an emergency?

What happens if I cancel or miss an appointment?

Office Hours

​​

Monday, Tuesday, Thursday: 10am-6pm

Contact